bizRTC

bizPBX

bizpbx

Our Product

Scalable PBX Platform for Hybrid Deployments

In today’s dynamic business world, communication must go beyond just making calls-it needs to deliver control, resilience with integrated mobility and security at scale. bizPBX by bizRTC is a cutting-edge telephony platform designed for enterprises that demand flexibility without compromise. Whether deployed in the cloud or on-premise, bizPBX empowers businesses to scale effortlessly while maintaining performance and privacy. With enterprise-grade encryption, intuitive management tools, and built-in reliability, it centralizes and secures voice infrastructure-ensuring seamless connectivity, no matter how big the network grows.

Key Highlights

With bizPBX, you control your communications, you protect your assets, and you unlock new levels of agility all from a platform you can trust.

Distributes call load intelligently across offices or agents, supporting distributed teams and branch operations with smart routing capabilities.

Deploy bizPBX in your data center, on-premise infrastructure, or as a fully managed cloud subscription-without compromising features or control.

With built-in failover, geo-redundancy, and load balancing, bizPBX keeps your voice network resilient, no matter where or how it’s deployed.

Supports SIP deskphones (Polycom, Cisco, Grandstream), softphones, tablets, and mobile devices for seamless communication across any device.

Web-based dashboard offers secure access with multi-level role management and full audit trails, enhancing governance and visibility.

TLS, SRTP, and IPSec protocols secure every call, connection, and configuration-ensuring voice communication is protected end to end.

Key Features

bizPBX supports an easy-to-use configuration interface with provisioning support for both uMobility clients as well as desk phones for easy management.

Comprehensive Branch and Trunk Setup Control

Admins have full control over branch and trunk settings, from enabling features and customizing email servers to applying site tags and music on hold. Trunks support IP/Auth setup, prefix routing, codec selection, and CallerID configuration.

Granular Extension Management Features

From extension creation and bulk import to advanced capabilities like call recording, mobility support, push notifications, and Single Identity Multi-device setup, the platform ensures rich, flexible management for all user endpoints.

Intelligent Call Routing and DID Mapping

Call routing supports both direct and menu-based setups with time-of-day logic, voicemail alerts, and routing to conference or fax. Audio prompts are easily uploaded and existing mappings can be modified or expanded via CSV.

Integrated Emergency and Paging Solutions

Emergency services are seamlessly supported with trunk mapping, SMS alerts, and email notifications. The platform also facilitates broadcast communication through defined paging groups and page extension controls.

Secure and Flexible Voicemail & Recording Management

Admins and users can manage voicemails, including email forwarding, downloads, and greeting updates. Call recordings can be viewed or downloaded from local or remote storage, with options for encryption and export.

Advanced Conference Bridge Capabilities

The multimedia conference system allows for PIN protection, downloadable recordings, participant management, and support for up to 50 audio or 10 video rooms. Users can initiate ad-hoc meetings and receive invite links directly.

Streamlined Terminal and Softphone Provisioning

Device provisioning is simplified with downloadable templates, automatic mappings, firmware management, and full support for uMobility on Android, iOS, and Windows, enabling consistent endpoint readiness across branches.

Enterprise-Grade Directory and WebAPI Integration

LDAP directory access, including search and multi-tenant support, is available along with application integration via WebAPI. Backend support ensures secure, centralized configuration and real-time enterprise data syncing.

Robust Portal Access and Reporting Framework

Sub-admin management, password resets, OTP login, FAQs, and user activity tracking are available across portals. The reporting module provides tenant-specific data, CSV/PDF exports, email reports, and detailed usage insights.

Seamless Connectivity

Frequently Asked Questions

bizPBX combines enterprise-grade security, flexible deployment, and centralized management to reduce operational complexity and ensure business continuity. Its SIP compatibility, API integration, and scalable architecture enable faster rollouts, lower infrastructure costs, and seamless voice collaboration across locations.

Yes, bizPBX is available for full cloud, on-premise, or hybrid deployment—giving businesses the flexibility to choose based on their operational needs.

bizPBX employs TLS, SRTP, https and IPSec to secure voice streams, signaling, and admin access—ensuring complete data confidentiality.

Absolutely. bizPBX supports a wide range of SIP deskphones from vendors like Polycom, Cisco, and Grandstream, along with BizRTC softphones and NEC Dterms with BizConnect.

With failover, geo-redundancy, and intelligent load balancing, bizPBX is architected to maintain availability in all conditions

Yes, it’s compatible with mobile apps and softphones, enabling secure communication for remote employees without losing functionality.

Yes. The web-based admin console provides role-based access control, allowing IT teams to manage users, devices, and call policies securely and efficiently.